HOW TO GROW YOUR BUSINESS: ANTI-CHAOS THEORY
We all want growth. In business terms, growth means success. Yet periods of growth can be tricky; with growth comes change, and change can prove destabilizing if it isn’t managed effectively.
Growth brings several challenges. Perhaps your team are buckling under an ever-mounting workload, and you’ve decided to hire several new members of staff? Maybe your systems aren’t equipped to deal with the unforeseen demands associated with periods of growth, and you need to upgrade ASAP? It’s also possible that you’ve outgrown your premises, and need to relocate.
Are you up for the challenge?
Dealing with growth-related challenges in a canny and competent manner isn’t as easy as it sounds. During periods of growth – particularly rapid growth – many business owners lose sight of what they’re business is all about, make mistakes and succumb to stress and fatigue.
Naturally, this can be extremely damaging, and lead to intense feelings of dissatisfaction among your employees.
You may find yourself dealing with your staff members’ various “issues” on a regular basis, despite having recruited new managers into the business for this purpose. You could see productivity plummet (and your stress levels soar).
So, before you completely lose the plot, what can be done to re-establish order and safeguard staff satisfaction?
Headless chicken vs. busy bee
The secret to surviving periods of growth? Repeat after me: “Structure, structure, structure.”
Okay, so we know this probably sounds horrendous – the sort of corporate speak you’ve spent years trying to avoid – but structure really is the key when it comes to growing your business.
What do we mean when we talk about structure?
- Defining your business goals
- Understanding your staff members’ various roles and responsibilities
- Appreciating your staff members’ strengths and attributes
- Defining who does what, where, how and why
- Identifying and filling any gaps
The process of getting to know how your business is structured will enable you to better define individual roles and reporting lines and manage overall performance.
Remember, people who understand exactly what it is they’re supposed to be doing and why (and know who to turn to if they’re ever unsure) make better employees.
Don’t just take our word for it: your team values structure too! In our experience, staff members who know where they fit in, what is expected of them, and what they’re supposed to be doing make fewer mistakes than their ill-defined counterparts, are more productive, and are less likely to seek another position elsewhere.
So, if your business is beginning to grow and change, don’t fret. Simply take the time to understand the people you already have onboard and the systems you already have in place, and tweak, hone and refine until there’s not a question mark remaining. Not only will you gain a more comprehensive understanding of your business, you’ll avoid the stresses and sleepless nights associated with staff dissatisfaction, staff error and staff grievances.
Get in touch
We love working with a variety of businesses and business owners – whether new on your business journey or well established. We are HR experts who love nothing more than helping you get the people stuff right – whether supporting an existing HR team or working on a project by project basis.
Give us a call on: 01243 717693 or message us directly